Frequently Asked Questions

What are our fees?
We would love the opportunity to dicuss the needs of your
practice with you and provide you with an individualized
quote. Please contact at us at (815) 874-8888 or
contactus@c-mbs.com.

Where does my money go?
All money (payment) goes directly to your office or to your
bank. You can receive the checks in your office for deposit or
through direct deposit at your bank. Someone in your office
or at your bank can send us copies of the EOBs along with a
reconciliation listing with your charges. We will apply the
payments to the patient accounts and balance your
reconciliation listing. If there is a discrepancy, we will notify
you and work with you to balance.

How do we get our claims to you?
If you are local, we will come pick them up. Clients outside
of our local area can send their charges via priority mail or an
e-mail containing a secure file of scanned charges.

Do you submit claims electronically?
Yes, we submit the majority of our claims electronically. We
submit paper claims to insurance companies that do not have
the ability to accept electronic claims.

How quickly can you start submitting our claims?
We will begin working with your office and the insurance carriers to
establish electronic claim submissions within 24 to 48 hours. Some
insurance carriers allow electronic claim submission within 48 hours of
completion of the initial paper work. Electronic claim submission set up
to other carriers such as Medicare, Medicaid and Blue Cross can take up
to 4 to 6 weeks to complete. We will submit paper claims until the
electronic claim submission set uo is complete. We realize it is important
to consistent cash flow during this transition.

Are you HIPAA compliant?
Yes, our software and our office is fully HIPAA compliant.

Chicagoland Medical Billing Specialists, Inc.

4619 Bamburg Ave.

Rockford, IL 61109

Phone (815)874-8888

Fax (815) 873-0323

or
contactus@c-mbs.com

www.chicagolandmedicalbilling.com